How Noble Express handles your personal information.

This policy explains what we collect, why we collect it, and how we protect it when you use our website, freight services, shop services, and customer portal.

Information we collect

We collect customer details required to quote, book, fulfill, and support shipments, shop orders, and donations. This can include names, addresses, contact details, order references, and shipment information.

How we use your data

We use your information to provide logistics services, process payments, communicate tracking updates, provide support, and meet legal and operational requirements.

Sharing and protection

Data is shared only with service providers and partners needed to deliver services, such as payment and infrastructure providers. We apply access controls and operational safeguards to protect your information.

Data retention

We retain personal information only for as long as needed to provide services, comply with legal and tax obligations, prevent fraud, and resolve disputes. Retention periods vary by record type and legal requirement.

Payment details

Noble Express does not store full payment card details on its own systems. Card transactions are processed by approved payment providers through their secure payment environments.

Your choices

You can request access, correction, deletion, restriction, portability, and objection to processing where applicable under GDPR. For privacy concerns and requests, contact noblexpress500@gmail.com.